Recall.ai

About Recall.ai

Recall.ai is the definitive API infrastructure for capturing meeting intelligence. It provides developers and companies with a powerful, unified platform to programmatically access recordings, transcripts, and rich metadata from major meeting platforms like Zoom, Microsoft Teams, and Google Meet. The core mission is to eliminate the immense complexity and development time required to build in-house meeting recording and transcription systems. Recall.ai offers two primary integration paths: the Meeting Bot API, which sends a bot participant into calls (ideal for consent-based recording or building AI agents), and the Desktop Recording SDK for building stealthier, bot-free desktop applications. This infrastructure is trusted by thousands of companies to add sophisticated conversation intelligence features in days instead of months, enabling a continuous cycle of product improvement and innovation. By handling the intricate challenges of video conferencing protocols, scalability, and data processing, Recall.ai allows teams to focus on creating value in their core applications, whether for sales enablement, productivity tools, hiring platforms, or internal AI assistants.

Features of Recall.ai

Meeting Bot API

The Meeting Bot API allows you to send a programmable bot into video conferences on platforms like Zoom, Teams, and Google Meet. This bot captures high-quality recordings, real-time and asynchronous transcripts, and a wealth of meeting metadata. It is the perfect solution for scenarios where explicit recording consent is required or for building interactive, AI-powered meeting agents that can participate, listen, and respond within the call environment itself.

Desktop Recording SDK

For applications requiring a more discreet recording method, the Desktop Recording SDK enables developers to build native desktop applications that can capture meeting audio, video, and screens directly from the user's machine. This approach does not place a bot in the call, offering a seamless and stealthier experience for end-users while still delivering all the rich data and recordings to your application through Recall.ai's robust backend infrastructure.

Comprehensive Data Extraction

Recall.ai goes beyond simple audio capture, providing over 100 structured data points from every meeting. This includes perfect diarization (who said what), separate participant audio/video streams, screenshare content, chat messages, participant identities and emails, and detailed meeting metadata. This rich, structured data feed is what powers advanced analytics, AI training, and actionable insights within customer applications.

Enterprise-Grade Security & Reliability

Built for scale and trust, Recall.ai provides the foundational security and compliance required by enterprise customers. The platform is SOC 2 and ISO 27001 certified, compliant with HIPAA, GDPR, and CCPA, and operates a secure security portal. This commitment to continuous improvement in security and reliability ensures that companies can build and scale their features on a foundation that is both robust and trustworthy.

Use Cases of Recall.ai

Conversation Intelligence & Sales Enablement

Revenue and sales teams use Recall.ai to power platforms that analyze sales calls. By automatically capturing recordings and perfect transcripts, these tools provide insights into talk ratios, keyword tracking, competitor mentions, and coaching opportunities, helping teams iteratively improve their sales techniques and win rates with every conversation.

AI Meeting Assistants & Notetakers

Developers leverage the Meeting Bot API to build AI agents that join meetings as participants. These agents can generate real-time summaries, extract action items, answer questions based on the discussion, and manage follow-ups, continuously learning and improving the meeting experience and productivity for all attendees.

Internal Knowledge Management & Training

Companies integrate Recall.ai into their internal tools to record and transcribe all-hands meetings, training sessions, and brainstorming discussions. This creates a searchable knowledge base, ensures alignment across distributed teams, and allows new hires to catch up asynchronously, fostering a culture of continuous learning and information sharing.

Legal & Compliance Documentation

In high-stakes environments like legal tech and finance, Recall.ai provides a reliable, auditable record of meetings and consultations. The API ensures compliant recording with consent features, delivers accurate, timestamped transcripts for evidence, and securely stores data, streamlining documentation processes and mitigating risk through verifiable records.

Frequently Asked Questions

What meeting platforms does Recall.ai support?

Recall.ai provides API support for all major video conferencing platforms, including Zoom, Microsoft Teams, Google Meet, and Slack Huddles. The infrastructure is continuously updated to handle new features and changes from these providers, ensuring reliable and comprehensive data capture across the ecosystem your customers use.

How does the Meeting Bot handle recording consent?

The Meeting Bot API is designed with compliance in mind. For platforms that support it, the bot can be configured to trigger native platform consent workflows, notifying all participants that recording has begun. This explicit consent mechanism is crucial for building trustworthy applications in regulated industries and aligns with best practices for ethical recording.

What is the difference between the Bot API and Desktop SDK?

The Meeting Bot API involves a bot joining the call as a participant, which is visible to other attendees. This is ideal for consent-driven use cases and interactive AI agents. The Desktop Recording SDK allows you to build an app that records meetings locally on a user's desktop without a bot in the call, offering a more transparent experience for the user and invisible to other participants.

Can I get real-time data streams from meetings?

Yes. Recall.ai's API provides real-time streams of audio, video, and live transcripts as the meeting happens. This enables the development of real-time applications such as live captioning, instantaneous sentiment analysis, and interactive AI agents that can respond to the conversation as it unfolds, enabling a cycle of immediate feedback and interaction.

Pricing of Recall.ai

Recall.ai offers a flexible pricing model designed to scale with your usage. You can start for free to explore the API and build a proof of concept. Paid plans are based on usage metrics such as recording minutes, with volume discounts available at scale. For detailed and current pricing information, including specific plan tiers and costs, please visit the official Recall.ai Pricing page on their website.