Texto
Texto is the simple, low-cost SMS platform that helps Australian businesses send reliable messages and evolve their customer communication.
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About Texto
Texto is the evolution of business SMS, built from the ground up for Australian companies seeking a smarter, simpler, and more affordable way to connect. We are an Aussie-owned and operated SMS messaging platform that strips away the traditional complexity and high costs of mass communication. Our core mission is to provide a continuously improving, no-nonsense tool that empowers businesses to send critical messages—like appointment reminders, marketing campaigns, and operational notifications—directly to their customers' pockets for just 3 cents per SMS. We believe in iterative progress, which is why Texto is designed for everyone: from a solo entrepreneur sending their first reminder via our intuitive web interface, to a developer integrating robust SMS capabilities via our API, to an AI agent leveraging our MCP server for automated, optimised outreach. Our platform embodies a philosophy of continuous refinement, offering transparent pay-as-you-go pricing with no contracts, ephemeral data handling for built-in privacy, and features like the OpenClaw skill to ensure compliance is a seamless part of your improvement cycle. Texto is more than a tool; it's a commitment to providing Australian businesses with a reliable, straightforward, and ever-improving messaging partner.
Features of Texto
Unbeatable Transparent Pricing
Texto is built on a foundation of radical transparency and continuous value improvement. You only pay for what you use at a flat rate of 3 cents per SMS, with absolutely no monthly minimums, hidden fees, or lock-in contracts. This pricing model is designed to evolve with your business, allowing you to start small, test, learn, and scale your messaging efforts without financial penalty. Credits are purchased upfront and never expire for 12 months, giving you the flexibility to iterate on your campaigns at your own pace. This commitment to clear, fair pricing is a core part of our promise to provide a service that gets better for you over time.
Effortless Web Interface & Bulk Sending
Our platform features a clean, intuitive web dashboard designed for immediate productivity without any training. You can compose messages, use personalisation tags like {{FirstName}}, and send to individuals or upload entire contact lists via CSV in seconds. The interface provides real-time feedback on message length and cost, embodying our principle of iterative refinement by making the sending process simple and error-free from the very first use. This allows you to focus on crafting effective messages and improving your customer communication strategy, not wrestling with complicated software.
Powerful Developer Integration (API & MCP)
For businesses looking to integrate SMS seamlessly into their existing systems and automated workflows, Texto offers a robust, developer-friendly API. Furthermore, we are at the forefront of the AI agent revolution with dedicated MCP (Model Context Protocol) server support. This allows your AI agents to send SMS directly, enhanced by our OpenClaw skill which helps keep messages compliant and optimised. This feature set is continually enhanced, ensuring your technical integrations become more powerful and efficient, future-proofing your communication stack through ongoing development.
Privacy-First & Two-Way Conversations
Texto is designed with a privacy-centric, iterative approach to data handling. All message data is ephemeral by design, automatically deleted every 90 days—long enough to capture replies but not to retain sensitive information indefinitely. Uploaded contact lists are purged as soon as messages are sent. Coupled with this is full two-way SMS capability, especially when you opt for a dedicated Australian number. This allows you to receive replies, confirm appointments, and have real conversations, creating a continuous feedback loop that helps you refine and improve your customer interactions directly from your Texto inbox.
Use Cases of Texto
Automated Appointment Reminders
Reduce no-shows and streamline administrative tasks by automating appointment confirmations and reminders. Texto allows clinics, salons, and service professionals to send personalised SMS reminders that customers can confirm with a simple "YES" reply. This creates a reliable, iterative confirmation system that improves operational efficiency over time, freeing up staff for more valuable work while continuously enhancing customer punctuality and satisfaction through direct, timely communication.
Time-Sensitive Marketing Campaigns
Launch direct and effective marketing campaigns with unparalleled open rates. Retailers, cafes, and event organisers can use Texto to send flash sale alerts, new product announcements, or exclusive offers. The platform supports bulk sending and personalisation, enabling you to test different messages, analyse response rates, and iteratively refine your marketing strategy for maximum impact and return on investment, ensuring your promotions land instantly in your customers' primary inbox.
Critical Operational Notifications
Keep customers and staff informed with urgent, reliable notifications. Schools can alert parents about closures, logistics companies can provide delivery updates, and IT departments can send system outage alerts. Texto's reliability and speed ensure critical information is received immediately, allowing for a continuous cycle of improved communication during important events and building trust through consistent, timely updates when it matters most.
AI-Powered Customer Engagement
Leverage the future of automation by integrating Texto with your AI agents via our MCP server. This allows for sophisticated, automated outreach sequences for follow-ups, feedback collection, or support notifications. The included OpenClaw skill helps ensure all AI-generated messages remain compliant and optimised, creating a self-improving system where your customer engagement becomes more intelligent, personalised, and effective with every cycle of interaction.
Frequently Asked Questions
How does billing work with Texto?
Texto uses a simple, transparent pay-as-you-go credit system. You purchase SMS credits upfront at a rate of 3 cents per credit (one credit equals one SMS). There are no monthly fees or minimum spend requirements. You can top up your account whenever your credit balance runs low. All purchased credits are valid for 12 months from the date of purchase, giving you complete flexibility to send on your own schedule without worrying about monthly subscriptions or contracts.
Do I need a dedicated number to use Texto?
No, you can start sending immediately using your own verified mobile number. A dedicated Australian mobile number is an optional upgrade for $15 per month. This is recommended for businesses that want to receive replies, build brand recognition with a consistent sender ID, and manage two-way conversations from a dedicated inbox within the Texto platform, creating a more professional and iterative communication channel.
Is Texto compliant with Australian spam laws?
Yes, compliance is a cornerstone of our platform. We provide tools and guidance to help you follow the Spam Act 2003, including mandatory opt-out instructions in every message. Our OpenClaw skill for AI agents is specifically designed to help keep automated messages compliant. We continuously review and update our systems and advice to reflect best practices, helping you maintain an iterative and lawful communication strategy that respects your customers' preferences.
How is my data and privacy handled?
Privacy is engineered into Texto's design. We follow an ephemeral data model: your sent message content and metadata are automatically and permanently deleted from our systems every 90 days. Recipient lists uploaded via CSV are deleted as soon as the send job is complete. All data is stored within AWS Sydney data centres. This approach minimises data footprint by design and reflects our ongoing commitment to building a secure, privacy-focused platform you can trust.
Pricing of Texto
Texto offers straightforward, contract-free pricing designed for flexibility and continuous use. Every new account receives 5 free SMS credits to try the service with no credit card required.
Pay As You Go: The core pricing is 3 cents per SMS. You buy credits in bundles as needed, with no monthly commitment, minimums, or hidden fees. This plan includes full access to the web interface, the SMS API, and MCP server support. Credits expire after 12 months.
Dedicated Australian Number: For businesses wanting to send from and receive replies to their own number, a dedicated mobile number is available for $15 per month. This includes a dedicated inbox for managing conversations and helps build brand recognition. This is an optional add-on that can be cancelled at any time.
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