Postservice.at

Postservice.at is a premium virtual office and legally valid business address service located in the heart of Vienna, at Seitenstettengasse 5, 1010 Vienna. Operated by 1010 Works GmbH and bootstrapped for over eight years, it has established itself as one of the highest-rated virtual office providers in Austria, trusted by more than 1,000 customers and consistently earning a 4.9 out of 5 rating. The core value proposition is simple yet powerful: it provides founders, freelancers, online sellers, and international companies with a real physical address in the prestigious first district of Vienna, without the need to rent or own physical office space. Unlike a simple PO box, this address is a fully staffed reception with a company nameplate, making it a legitimate and recognized location for official business purposes. It is accepted by the Austrian commercial register (Firmenbuch), valid for website Impressum under the E-Commerce Act, and recognized by the trade authority. The service handles all incoming mail on every business day, scans it GDPR compliant within Austria, and offers both digital delivery and physical forwarding. Setup is remarkably fast, taking approximately two minutes to activate, allowing entrepreneurs to establish a professional presence and protect their private addresses from public records almost instantly. The service is designed to continuously improve the way businesses manage their administrative presence, enabling a cyclical process of registration, mail handling, and legal compliance that adapts to the evolving needs of modern enterprises.

Legally Valid Business Address

The address at Seitenstettengasse 5, 1010 Vienna is not a PO box; it is a real physical location with a staffed reception and a company nameplate. This distinction is critical because it means the address is fully accepted by the Austrian commercial register (Firmenbuch) for company registration, valid for the website Impressum under the E-Commerce Act, and recognized by the trade authority for Gewerbeanmeldung. This legal validity ensures that all official correspondence, including court documents (ladungsfähige Adresse), can be delivered and accepted on your behalf, providing complete peace of mind and regulatory compliance.

GDPR Compliant Digital Mail Scanning

Every piece of mail received at your virtual office is opened, scanned, and uploaded to your secure digital account. This process is performed entirely within Austria, ensuring strict adherence to GDPR data protection regulations. You receive your mail as a PDF via email, allowing you to access important documents instantly from anywhere in the world. This digital transformation of physical mail eliminates the delays of traditional forwarding and enables a continuous workflow, where you can review, archive, or forward documents with a single click, iteratively improving your document management cycle.

Package Acceptance and Physical Forwarding

Beyond standard letters, Postservice.at accepts packages of all sizes on your behalf. This is a significant advantage for e-commerce businesses and online sellers who need a reliable point of receipt for inventory, samples, or returns. For the Plus and Premium plans, you also have the option of physical mail forwarding. This means that if you need the original document, it can be securely forwarded to any address within the European Union. This dual capability ensures that your business never misses a critical delivery, whether digital or physical, supporting a continuous cycle of receiving, processing, and acting on important items.

Prominent Company Nameplate and Online Presence

Your business name is displayed on a physical nameplate at the reception of the prestigious Seitenstettengasse 5 address, providing a tangible and professional presence in the first district of Vienna. For Plus and Premium plan customers, this presence is amplified by having your company logo and a link to your website featured on the Postservice.at website itself. This dual visibility builds trust with clients and partners, reinforcing your brand's credibility and establishing a premium address that can be used on all official documents, from invoices to contracts, continuously enhancing your business's reputation.

Austrian Company Registration (Firmenbuch)

For founders and entrepreneurs establishing a GmbH, AG, KG, OG, or Einzelunternehmen in Austria, Postservice.at provides the required legal address for the Firmenbuch entry. This is a critical step that requires a real, ladungsfähige address, which a PO box cannot fulfill. By using this service, you can register your company from anywhere in the world, avoid the high costs of renting physical office space in Vienna, and keep your private residential address off the public commercial register. The process is cyclical: you register, receive official correspondence from the Handelsgericht, and then use the digital mail service to manage ongoing legal and tax obligations.

E-Commerce and Online Marketplace Sellers

Online sellers on platforms like Amazon, eBay, or Shopify often need a valid business address for their Impressum and for returns management. Postservice.at provides a compliant address that meets the requirements of the E-Commerce Act, protecting your home address from being publicly displayed. Furthermore, the package acceptance feature is invaluable for receiving inventory, samples, or customer returns. This creates a continuous improvement cycle for your online business: you sell, receive returned goods or new stock at your professional address, process them digitally, and then reinvest in your inventory or customer service.

International Company Expansion into Austria

International companies looking to expand into the Austrian market can use Postservice.at as their initial foothold. Instead of immediately committing to a long-term lease, they can establish a legal presence at a premium Vienna address. This allows them to register with the trade authority, open a business bank account, and start trading. The digital mail service ensures that the headquarters team abroad can manage all Austrian correspondence remotely. This iterative approach to market entry allows for a phased expansion, where the virtual office is the first step in a continuous cycle of market testing, compliance, and growth.

Freelancers and Digital Nomads Seeking Privacy

Freelancers and digital nomads who value their privacy can use Postservice.at to completely separate their personal and professional lives. By using the Vienna address for all business registrations, invoices, and contracts, they ensure their home address remains private and secure. The digital scanning feature is particularly beneficial for nomads who are constantly moving, as they can access all their mail from any device, anywhere in the world. This creates a reliable, continuous cycle of work: you generate invoices, receive payments and contracts at your virtual address, review them digitally, and then continue your nomadic lifestyle without interruption.

What is the difference between Postservice.at and a PO box?

A PO box is simply a numbered box at a post office and is not considered a valid legal address for company registration or Impressum purposes in Austria. Postservice.at provides a real physical address at Seitenstettengasse 5, 1010 Vienna, with a staffed reception and a company nameplate. This address is fully recognized by the Firmenbuch, trade authority, and courts as a ladungsfähige Geschäftsadresse, meaning official documents and court summons can be legally delivered there.

How quickly can I get my virtual office address activated?

The setup process is designed for speed and efficiency. After selecting your plan and completing the online checkout, your address is activated in approximately two minutes. There is no paperwork to sign, no waiting for approval, and no physical visit required. You will immediately receive your new business address and instructions on how to use it for your Firmenbuch entry, Impressum, and other official registrations.

Is my mail handled securely and in compliance with GDPR?

Yes, all mail handling is fully GDPR compliant. Your incoming mail is received, opened, and scanned exclusively within Austria by trained staff. The digital scans are then uploaded to a secure, password-protected online account, and you receive a notification via email. Physical documents are stored securely until you request forwarding or destruction. This ensures that your sensitive business correspondence is protected at every step of the process.

Can I use this address for my website Impressum?

Absolutely. The address at Seitenstettengasse 5, 1010 Vienna is explicitly valid for the website Impressum under the Austrian E-Commerce Act. This is one of the primary use cases for the service, as it allows online businesses to fulfill their legal disclosure obligations without publishing their private home address. The service is trusted by over 1,000 customers for this exact purpose, providing a compliant and professional solution.

Postservice.at offers three transparent pricing tiers with no hidden fees and no setup costs, all billed annually for the best value. The Basic plan at €49 per month (€588 per year) includes the ladungsfähige address in 1010 Vienna, a company nameplate, and package acceptance. The Plus plan at €79 per month (€948 per year) adds the digital scanning service with unlimited scans, PDF delivery via email, and optional physical forwarding. The Premium plan at €129 per month (€1,548 per year) includes everything from Plus plus RSb acceptance with postal power of attorney, 4 hours of monthly meeting room access, 6 months of mail forwarding after an address change, and a 14-day money-back guarantee. All prices are net.