Cosy

About Cosy

Cosy is an innovative tool designed specifically for Slack to transform your workspace into a vibrant community hub. It streamlines the process of onboarding new members, fosters connections among existing members, and enhances overall engagement through automated features. Ideal for community managers and team leaders, Cosy combines efficiency with user-friendly functionality, allowing you to automate welcome messages, introduce members, and create a searchable member directory—all within Slack. With Cosy, you can surface engaging content, manage community interactions, and ensure a safe environment by moderating posts, all while saving hours of manual effort every week. The main value proposition lies in its ability to help you build a thriving community effortlessly, ensuring that every member feels welcomed, connected, and engaged right from their first interaction.

Features of Cosy

Automate Onboarding

Cosy allows you to create and automate up to 10 distinct onboarding welcome DM sequences for new members. Whether it's from you, a team member, or the Cosy bot, you can customize messages, including their name, links, and emojis. This ensures that every new member is greeted warmly, even during odd hours, saving you time and effort.

Connect Your Members

With the automated introduction feature, Cosy helps engage your community by periodically introducing members to each other via DMs. You can customize the frequency and timing of introductions, fostering connections and enhancing community spirit without manual input.

Member Directory

Cosy’s member directory feature enables you to create a searchable database of community members directly within Slack. Members can fill out their profiles with custom fields you define, making it easy for everyone to find useful contacts and resources based on shared interests or expertise.

Content Highlights

Instantly access the top 10 most engaging posts in your community or identify public messages that have gone unanswered. With simple slash commands, you can quickly surface essential content, ensuring that valuable discussions are highlighted and not overlooked.

Use Cases of Cosy

Streamlining New Member Integration

Community managers can use Cosy to automate the onboarding process for new members. By setting up welcome DMs, you ensure that every new member receives essential information about the community and feels welcomed, making integration seamless and efficient.

Fostering Member Connections

Cosy can help increase engagement by automatically introducing members to each other. This feature allows for organic networking and relationship-building, creating a more connected community where members feel valued and engaged.

Enhancing Member Discoverability

The searchable member directory allows community members to find others based on specific criteria. This functionality can help members discover potential collaborators, mentors, or friends within the community, increasing overall satisfaction and engagement.

Keeping Content Relevant

With the content highlights feature, you can maintain an active and engaging community by surfacing popular discussions and unanswered messages. This ensures that members are always in the loop about what is happening, encouraging participation and interaction.

Frequently Asked Questions

How does the onboarding automation work?

When a new member joins your Slack workspace, they receive personalized onboarding DMs based on your configured sequences. You can customize the messages and set delays for when they are sent.

Can I customize member introductions?

Yes, you can customize the introduction messages and set the frequency and timing of how often members are introduced to each other. This feature enhances community engagement effortlessly.

What kind of information can I include in the member directory?

You can create up to 10 custom fields for members to fill out in their profiles, including text entry and multiple-choice options. This allows for tailored profiles that meet your community's needs.

How do I access the content highlights feature?

You can access the content highlights easily with specific slash commands in Slack. Use commands like /most-engaged-messages to view the top posts in a channel or /unreplied-messages to find unanswered messages.