LiveChat
About LiveChat
LiveChat offers Chat Summary, an innovative app that utilizes OpenAI's AI technology to generate accurate summaries from chat transcripts automatically. The app targets customer support teams looking for efficiency and organization, enabling users to easily review key discussion points, enhancing transparency and communication.
Chat Summary features various pricing plans to fit different user needs. The Plus plan offers 3,000,000 tokens for $24/month; Lite provides 1,000,000 tokens for $8/month, and the Premium plan includes 5,000,000 tokens for $40/month. Enjoy initial 10,000 tokens free to enhance your experience with LiveChat.
The user interface of Chat Summary is designed for seamless navigation and ease of use. With a clean layout and organized features, users can quickly access chat summaries and reports, making it simple to manage tokens and track usage. Chat Summary ensures a smooth user experience for everyone.
How LiveChat works
Users start by integrating Chat Summary with their LiveChat account, receiving 10,000 free tokens to begin. After onboarding, the app automatically generates summaries when chats are archived or based on selected tags. Users can view detailed reports on their previous summaries, easily managing their token usage throughout their experience.
Key Features for LiveChat
Automatic Summary Generation
The automatic summary generation feature of Chat Summary allows users to receive concise and accurate chat summaries immediately after a conversation concludes. This innovative functionality streamlines communication management and saves time, letting users focus on critical customer support tasks instead of sifting through lengthy chat transcripts.
Dedicated Reports Section
Chat Summary’s dedicated reports section provides users with an organized overview of all previously generated summaries. This feature allows for easy tracking of chat ID, thread ID, transcript details, and used tokens, enhancing transparency and enabling users to monitor their usage efficiently within the LiveChat app.
Flexible Token System
The flexible token system in Chat Summary ensures users have the resources they need to manage their chat summaries effectively. With an initial allocation of 10,000 free tokens and various subscription options available, users can easily top-up whenever necessary, optimizing their experience based on unique usage requirements.
