Hatchet

About Hatchet

Hatchet is an advanced AI-driven platform that streamlines incident responses for engineers, especially in tier-1 services. By analyzing logs and communication channels, Hatchet intelligently suggests solutions, allowing teams to quickly resolve issues and minimize downtime. It’s designed for organizations aiming to enhance their incident management efficiency.

Hatchet offers flexible pricing tiers to cater to different organizational needs. Each plan includes unique features such as self-hosted deployments, audit trails, and SSO integrations. By upgrading, users gain advanced incident response capabilities, ensuring critical services remain operational while saving time and resources.

Hatchet boasts a user-friendly interface that enhances navigation and usability. Its clean layout is designed to minimize distractions, allowing users to focus on critical incident response tasks. The intuitive design ensures engineers can quickly access logs and features, making the incident resolution process efficient and straightforward.

How Hatchet works

Users start by integrating Hatchet into their alerting systems, directly pointing it to relevant logs from various sources like S3 buckets or CloudWatch. Upon receiving alerts, Hatchet analyzes the data, provides insights into potential problems, and suggests actionable fixes. The seamless onboarding and user-friendly interface empower teams to manage incidents effectively with minimal hassle.

Key Features for Hatchet

Automated Investigation

Hatchet's automated investigation feature allows engineers to quickly analyze incident logs and communication channels. By suggesting actionable pathways and potential fixes, Hatchet optimizes incident response times, enabling teams to recover from issues swiftly and efficiently, ultimately enhancing service reliability.

Self-Hosted Security

Hatchet prioritizes data security through its self-hosted solution. By ensuring all AI training occurs on-premises with zero telemetry, Hatchet protects sensitive data, making it a reliable choice for organizations that require stringent security measures in their incident management processes.

Real-Time Code Fixes

With real-time code fix suggestions, Hatchet empowers engineers to resolve incidents effectively. By analyzing logs and codebases, it offers immediate solutions to ongoing issues, drastically reducing downtime and improving overall incident response workflows, making it invaluable for critical services.