Desku

About Desku

Desku is a comprehensive AI-powered customer support platform that enhances E-commerce and SaaS businesses. By automating inquiries and providing a seamless user experience, it significantly boosts team productivity and customer satisfaction. The platform's innovative AI Co-Pilot feature allows for instant ticket responses, effectively solving customer issues.

Desku offers straightforward pricing plans, starting with a Free Forever plan and scaling to $19 per month for enhanced features. Each tier provides value through automation tools and integrations, making it accessible for businesses of all sizes. Upgrading unlocks more advanced capabilities and additional customization options.

Desku’s user interface is designed for seamless navigation and efficiency, featuring intuitive layouts and easy access to key functionalities. The clean design ensures a smooth browsing experience, making it easy for users to manage customer interactions, engage with chatbots, and access knowledge bases effectively.

How Desku works

Users start by signing up for Desku, where they can quickly set up an account and onboard through guided tutorials. Once initiated, users can easily navigate the platform to create automated responses, build custom chatbots, and harness AI Co-Pilot functionality. Desku's straightforward design simplifies interactions, making customer support more efficient.

Key Features for Desku

AI Co-Pilot for Teams

The AI Co-Pilot for Teams at Desku revolutionizes customer support by using advanced AI to respond to tickets autonomously. This feature enhances productivity and response efficiency, allowing teams to concentrate on more complex issues and improving overall customer satisfaction with quick, accurate answers.

No Code Chatbot Builder

Desku's No Code Chatbot Builder empowers users to create customized chatbots effortlessly. This feature allows businesses to automate customer interactions 24/7 without programming skills, ensuring timely responses and improved user engagement, ultimately leading to greater customer satisfaction and loyalty.

Knowledgebase Creation

Desku’s Knowledgebase Creation tool equips users to build self-service hubs easily. This unique feature reduces repetitive inquiries by providing customers with relevant information for self-help, thus enhancing efficiency and freeing up support teams to tackle more complex customer scenarios.