iGPT

About iGPT

iGPT is an advanced email intelligence API designed to transform the way enterprises handle email and communication data. By providing a secure and auditable gateway for AI-powered systems to access, understand, and utilize email content, iGPT empowers organizations to extract valuable insights from their communications. This tool is particularly beneficial for businesses that rely heavily on email for operational workflows, ensuring that they can leverage their existing data without compromising security or compliance. With features like immediate integration, context-aware responses, and enterprise-grade security, iGPT delivers a robust solution that enhances decision-making processes and automates routine tasks. By enabling agents to retrieve relevant email data effortlessly, iGPT allows enterprises to focus on strategic initiatives, driving productivity and efficiency in their workflows.

Features of iGPT

Immediate Integration

With a user-friendly SDK and a live playground, iGPT allows for quick testing and integration into existing systems. This feature ensures that enterprises can rapidly adopt the API and start benefiting from its capabilities without extensive setup time.

Contextual Responses

iGPT excels at providing answers that are not only relevant but also context-aware. By processing emails and attachments in real time, it delivers responses that include citations, ensuring that users can trust the information while simplifying automation processes.

Thread Reconstruction

This feature automatically reconstructs email threads, allowing users to see the entirety of conversations over time. By considering past interactions, iGPT enhances the understanding of ongoing discussions, making it easier to track decisions and action items.

Hybrid Retrieval

iGPT's hybrid retrieval combines semantic understanding with keyword searches and filters, scoring and reranking results in a single API call. This ensures that users receive the most relevant information promptly, improving the efficiency of information retrieval.

Use Cases of iGPT

Decision and Deal Intelligence

In sales workflows, iGPT extracts critical decisions, risks, and stalled progress from email conversations. This application enables sales teams to monitor pipelines effectively and make informed decisions based on real-time insights.

Task and Follow-up Automation

iGPT can automate tasks and follow-ups by identifying action items within emails. This functionality is especially beneficial for customer success platforms and HR systems, streamlining workflow management and ensuring accountability.

Audit and Compliance

For organizations needing to maintain strict compliance and audit trails, iGPT provides a full audit trail of interactions with email data. This transparency is crucial for businesses to ensure data governance and regulatory adherence.

Cross-source Insight

iGPT facilitates cross-source insights by integrating data from multiple email sources. This capability allows organizations to gain a comprehensive view of their communications, enhancing overall decision-making processes and improving operational efficiency.

Frequently Asked Questions

What type of security does iGPT provide?

iGPT offers enterprise-grade security, ensuring that your data is never used for model training. It employs Role-Based Access Control (RBAC) and has a zero data retention policy, meaning inputs and outputs are processed in memory only.

How does iGPT handle email attachments?

iGPT automatically extracts text, data, and structure from various attachment types, including documents, PDFs, and spreadsheets. This processing enables deeper insights from the content of emails.

Can iGPT be integrated with existing systems easily?

Yes, iGPT features a user-friendly SDK and live playground for quick testing and integration. This ease of use allows enterprises to implement the API into their workflows without significant delays.

What makes iGPT different from other AI email tools?

iGPT stands out due to its comprehensive context shaping abilities, unified endpoint for data retrieval, and real-time indexing. This ensures that users receive timely and relevant information without the complexities of traditional AI systems.