Solidroad
About Solidroad
Solidroad is an innovative AI-powered coaching platform aimed at customer-facing teams, enhancing training through live call scoring and realistic simulations. Users benefit from real-time feedback and personalized coaching, improving overall rep performance while saving time on training, making Solidroad essential for effective team development.
Solidroad offers three subscription plans: Starter ($199/month for up to 10 users), Growth ($499/month for up to 50 users), and a Custom Enterprise plan for larger teams. Each plan provides varying levels of coaching resources, analytics, and support, ensuring tailored solutions align with team training needs for maximum impact.
The user interface of Solidroad is designed for intuitive navigation and ease of use. Its well-organized layout allows seamless access to features like live call scoring and practice simulations, enhancing the overall user experience. Solidroad’s design focuses on efficiency and usability, making coaching accessible for all team members.
How Solidroad works
Users start with Solidroad by onboarding their customer-facing teams through easy setup. They can upload live calls or integrate existing conversation tools to receive scoring and insightful feedback. Users engage with realistic practice simulations in various formats, receiving real-time coaching and progress tracking. Solidroad supports team managers with performance analytics, ensuring targeted training efforts.
Key Features for Solidroad
AI-powered coaching
Solidroad offers a unique AI-powered coaching feature that evaluates live conversations in real time, delivering actionable feedback. This innovative solution helps customer-facing teams enhance their skills, improve performance metrics, and ultimately drive better results, making Solidroad an invaluable tool for team development.
Live call scoring
The live call scoring feature of Solidroad allows teams to track performance during actual conversations, providing instant feedback and personalized insights. This capability empowers reps to identify strengths and weaknesses quickly, facilitating targeted coaching and continuous improvement, ensuring Solidroad stands out in training effectiveness.
Realistic simulations
Solidroad provides realistic simulations across various communication channels, including video and voice. This feature enables users to practice conversations with their AI coach, reinforcing learning and enhancing confidence before engaging with customers. The simulations are customizable, catering to specific training needs within any language.
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