Social Intents
About Social Intents
Social Intents is designed to enhance customer service for small businesses and teams using platforms like Microsoft Teams and Slack. By enabling real-time communication through AI chatbots and live chat, it helps users capture leads and respond swiftly to inquiries, solving the problem of inefficient customer interaction.
Social Intents offers various pricing plans: Starter at $39/month for basic use, Basic at $69 for advanced features, Pro at $99 for extensive engagement, and Business at $199 for comprehensive support. Each tier provides excellent value for enhancing customer interactions, perfect for teams scaling their communication needs.
Social Intents boasts a user-friendly interface that simplifies communication management. The layout allows for quick access to all features, including customizable chat widgets and seamless integrations with existing tools, ensuring a smooth browsing experience for users focused on enhancing customer support efficiency.
How Social Intents works
Users begin their journey with Social Intents by registering for a free trial and connecting it to tools like Microsoft Teams or Slack. After embedding the live chat widget on their website, they can easily engage with visitors from familiar platforms, utilizing AI to streamline responses and improve lead capture, all while reducing context switching for team members.
Key Features for Social Intents
AI-Powered Chatbots
Social Intents' AI-powered chatbots enable businesses to engage with customers effectively. By leveraging unique data training, the chatbots provide accurate and instant responses, enhancing user satisfaction while seamlessly handing off complex inquiries to human agents when necessary.
Multi-Channel Integration
Social Intents offers seamless integration across various platforms, including Slack, Microsoft Teams, and Google Chat. This feature allows users to manage all customer communications from one central location, enhancing efficiency and ensuring quick response times, critical for maintaining customer satisfaction.
Customizable Chat Widgets
With Social Intents, users can customize chat widgets to fit their branding. This unique feature enhances user engagement by creating a personalized experience for visitors, promoting brand consistency and encouraging customer interaction on the website.
