Kastro
About Kastro
Kastro is your innovative AI-first customer support solution, designed specifically for startups and indie hackers. It streamlines support by integrating AI alongside human agents, ensuring relevant responses and quicker resolution times. With Kastro, handle repetitive questions efficiently and elevate user satisfaction.
Kastro offers flexible pricing plans, including a free trial to get you started. Subscription tiers provide various features like enhanced AI capabilities, live chat support, and analytics options, ensuring value for users. Upgrading to higher tiers unlocks advanced tools for even better efficiency.
Kastro boasts an intuitive user interface designed for seamless navigation. Its clean layout, combined with unique features like AI typing suggestions and quick replies, enhances the overall user experience. The user-friendly design allows you to implement and manage effective customer support effortlessly.
How Kastro works
Users start by onboarding Kastro, integrating it into their existing systems. The platform guides you through customizing chat widgets, setting up your help center, and training the AI ChatBot with your knowledge base. Once set up, users interact with AI for conversation organization and quick replies, enhancing overall efficiency.
Key Features for Kastro
AI ChatBot
Kastro's AI ChatBot is a standout feature that automates repetitive inquiries, allowing support teams to focus on complex issues. This innovative aspect saves time and boosts efficiency, making Kastro an essential tool for startups looking to enhance customer satisfaction and streamline their support processes.
Live Chat Integration
Kastro's live chat integration provides a simple yet powerful communication tool. This feature ensures real-time support for customer inquiries, blending human interaction and AI assistance seamlessly. It allows teams to engage with users effectively, enhancing overall service delivery and customer experience.
Help Center Crawler
Kastro’s Help Center crawler simplifies the migration of existing support documents. This unique feature helps users quickly populate their help center, ensuring they can provide accurate information to customers. By integrating vital resources seamlessly, it enhances user confidence and reduces response times.
