Jochem

About Jochem

Jochem is an innovative AI solution designed to deliver quick, accurate answers to customer and employee queries. By integrating directly within your toolstack, it enhances knowledge management and support efficiency. Ideal for organizations seeking to streamline information flow and empower users with instant access to expertise.

Jochem offers flexible pricing plans tailored to your organization’s needs, ensuring value at every tier. Users can experience various subscription levels, each enhancing support capabilities. Upgrading unlocks advanced features and efficiency, making Jochem a vital resource for managing inquiries and improving internal processes.

Jochem features an intuitive user interface that simplifies navigation and enhances user engagement. Its clean layout and user-friendly design ensure seamless access to essential features. By prioritizing usability, Jochem allows for efficient interactions, optimized for both customer and employee inquiries, enriching the overall user experience.

How Jochem works

Users interact with Jochem by integrating it into their existing toolstack during the onboarding process. Once set up, they can ask questions directly to Jochem, which leverages AI to provide immediate answers or connects them to the right internal expert if needed. This seamless process optimizes knowledge management and response times.

Key Features for Jochem

Smart Expert Matching

Jochem's Smart Expert Matching feature connects users with the right internal expert when it can't provide an answer. This ensures inquiries are handled efficiently, allowing employees and customers to receive accurate information quickly, thus enhancing the overall support experience.

Automated Knowledge Capture

Jochem's Automated Knowledge Capture feature continuously learns from interactions, allowing it to enrich the knowledge base over time. By documenting responses and insights from experts, Jochem improves answer accuracy and reduces reliance on specific individuals, thus creating a robust information resource.

Continuous Knowledge Base Improvement

Jochem facilitates Continuous Knowledge Base Improvement by seamlessly integrating feedback from answered queries. This dynamic process ensures that the knowledge base remains up-to-date and relevant, empowering users with the most accurate information and allowing for efficient query resolution.