Hoory
About Hoory
Hoory is an innovative AI-driven platform designed for businesses seeking to enhance customer support. By automating query management and integrating seamlessly with existing systems, Hoory empowers companies to deliver exceptional service 24/7. Its intelligent assistant solutions learn and adapt, ensuring efficient resolution of customer inquiries.
Hoory offers flexible pricing plans: Personal at $6/user/month, Startup at $16/agent/month, Team at $26/agent/month, and Business at $42/agent/month. Each tier provides increasing features, including shared inboxes and AI assistants, ensuring tailored support for businesses of all sizes, with a 15% limited-time discount available.
The user interface of Hoory is designed for ease of use, featuring an intuitive layout that guides users seamlessly through setup and operation. Its dashboards and navigation tools enhance the browsing experience, allowing users to harness powerful support automation effectively, making Hoory the ideal choice for businesses.
How Hoory works
Users start by signing up for Hoory, choosing a pricing plan that suits their needs. After onboarding, they can set up their AI Assistant, select between Rule-Based or Knowledge-Based options, and integrate with existing systems. The platform provides features for automating responses, tracking performance, and managing customer inquiries, all designed to streamline operations effectively.
Key Features for Hoory
Omni-Channel Support
Hoory's Omni-Channel Support feature allows businesses to manage customer interactions across multiple platforms seamlessly. This unique capability ensures businesses can connect with clients on their preferred channels, enhancing engagement while streamlining communication and response efficiency, solidifying Hoory's position in customer support automation.
Customizable AI Assistants
Hoory's customizable AI Assistants empower businesses to tailor responses and interaction flows to meet specific customer queries effectively. By training assistants based on business needs, Hoory enhances user experience and ensures that customers receive accurate, context-aware information, thus significantly improving service quality.
Performance Analytics
Hoory provides Performance Analytics, allowing businesses to track customer support metrics effectively. This feature gives insights into team performance, response times, and customer satisfaction levels, enabling organizations to optimize their support strategies, improve agent efficiency, and ultimately enhance overall customer experience.
