Dropchat
About Dropchat
Dropchat is an innovative platform designed for businesses to build custom chatbots using data from PDFs, websites, and more. With its easy no-code interface, users can quickly create chatbots that enhance customer engagement, providing instant responses and seamless escalations to human support when necessary.
Dropchat offers a free plan allowing users to create 2 chatbots with 600 monthly messages. Paid plans include Starter for $24/month with 10 chatbots, 6,000 messages, and Growth for $99/month offering 20 chatbots and 30,000 messages. Upgrade options provide greater capabilities and support.
Dropchat features a user-friendly interface designed for seamless navigation as users create chatbots effortlessly. Its layout emphasizes clarity and ease of use, ensuring user satisfaction. With tools for incorporating PDFs, websites, and real-time chat functionalities, Dropchat's design caters to efficient customer interaction.
How Dropchat works
Users interact with Dropchat by starting a free trial to create their custom chatbot using the no-code interface. They simply upload data sources such as PDFs and websites. After setup, users can engage in conversations with the chatbot, which uses AI to provide accurate responses and escalate inquiries as needed.
Key Features for Dropchat
Custom Data Integration
Dropchat's custom data integration feature allows users to upload various sources like PDFs and websites, enabling chatbots to provide tailored responses. This unique capability enhances user satisfaction by delivering instant, accurate information that meets specific inquiries, making Dropchat ideal for businesses seeking efficient customer support.
Email Escalation
The email escalation feature in Dropchat provides users the option to seek further assistance via email if the chatbot cannot resolve an issue. This ensures personalized support and allows businesses to gather user information for future marketing, enhancing the overall customer experience on the platform.
24/7 Customer Service
Dropchat offers 24/7 customer service, allowing businesses to engage customers anytime. This feature enhances user satisfaction, enabling instant responses to inquiries without relying on human agents, making customer support more efficient and scalable, which is essential for growing businesses on the platform.
